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Welcome to Cheap Curtains Store (“we,” “us,” or “our”). At www.buycurtainsales.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping/billing address, payment information, and phone number.
  • Transaction Data: Details about purchases you make through our website, including payment method and order history.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for our curtain products and accessories
  • To communicate with you about your orders, account, or customer service inquiries
  • To provide, maintain, and improve our website and services
  • To prevent fraud and enhance the security of our website
  • To personalize your shopping experience and recommend products that may interest you
  • To comply with legal obligations and resolve disputes
  • For marketing purposes, with your consent where required by law

3. Data Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

  • Service Providers: We share information with companies that help us operate our business, such as payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers.
  • Legal Compliance: We may disclose information when required by law or to protect our rights and safety.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell your personal information to third parties for their marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We implement robust security measures to protect your information:

  • All transactions are protected with 256-bit SSL encryption
  • We are PCI DSS compliant for payment processing
  • We never store complete payment details on our servers
  • 24/7 fraud monitoring systems
  • Regular security audits and staff training

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data under certain circumstances
  • Restriction: Request restriction of processing your data
  • Objection: Object to processing of your data for direct marketing
  • Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart contents
  • Analyze website traffic and usage patterns
  • Deliver targeted advertisements (with your consent where required)
  • Improve website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may affect certain website features.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Mail: Cheap Curtains Store, 141 Lavigne Road, Colchester, US 05446