Last Updated: [Insert Date]
Welcome to Cheap Curtains Store! These Terms and Conditions govern your use of our website www.buycurtainsales.com and all purchases made through our store. By accessing our site and making purchases, you agree to comply with these terms.
1. General Information
Company: Cheap Curtains Store
Address: 141 Lavigne Road, Colchester, US 05446
Contact: [email protected]
2. Website Use
2.1 Eligibility
You must be at least 18 years old or have parental consent to make purchases through our website. We reserve the right to refuse service to anyone for any reason at any time.
2.2 User Responsibilities
- Provide accurate and complete information when creating an account or placing orders
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Use the website only for lawful purposes
2.3 Prohibited Activities
You may not:
- Use our products for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction (including copyright laws)
- Transmit any worms, viruses or any code of a destructive nature
- Attempt to gain unauthorized access to our systems
3. Products and Services
3.1 Product Descriptions
We offer a variety of window treatment products including:
- Cafe & Tier Curtains
- Curtain Rods & Accessories
- Curtains & Drapes
- Door Panels
- Grommet Top Curtains
- Outdoor Curtains
- Patio Panels
- Pinch Pleat Curtains
- Rod Pocket Curtains
- Roman Shades & Roller Shades
- Scalloped Valances
- Swags
- Tab Top Curtains
- Tailored Valances
- Thermal Curtains
- Tie-up Valances
- Valances
We strive to display product colors and images as accurately as possible, but cannot guarantee that your device’s display will match the actual product colors.
3.2 Custom Products
The following products are considered custom and cannot be returned or exchanged:
- Roman Shades & Roller Shades
- Scalloped Valances
- Swags
- Tailored Valances
- Tie-up Valances
- Valances
4. Orders and Payments
4.1 Order Acceptance
All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order for any reason.
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Pricing
All prices are in US Dollars (USD) and do not include applicable taxes or shipping fees unless otherwise stated. We reserve the right to change prices at any time without notice.
5. Shipping and Delivery
5.1 Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.
5.2 Shipping Options
We offer two shipping methods:
Standard Shipping ($12.95):
- Delivered via DHL or FedEx
- Estimated delivery: 10-15 business days after shipping
- Available for all order amounts
Free Shipping (Orders over $50):
- Delivered via EMS
- Estimated delivery: 15-25 business days after shipping
- Available for orders totaling $50 or more
Note: Delivery times are estimates and may vary depending on your location. We ship worldwide except to certain Asian countries and remote areas.
5.3 International Shipping
International customers are responsible for any customs fees, taxes, or import duties that may apply. These charges are not included in the product or shipping costs.
6. Returns and Refunds
6.1 Return Policy
If you’re not completely satisfied, you may return most items within 15 days of delivery. To qualify for a return or exchange:
- Items must be unused and in original condition
- Original packaging must be intact
- All tags and labels must be attached
- Proof of purchase is required
- Request must be initiated within 15 days of delivery
6.2 Non-Returnable Items
Due to their custom nature, the following products cannot be returned or exchanged:
- Roman Shades & Roller Shades
- Scalloped Valances
- Swags
- Tailored Valances
- Tie-up Valances
- Valances
6.3 Return Process
- Contact Us: Email our customer service team at [email protected] with your return/exchange request.
- Wait for Approval: We’ll respond within 1-2 business days with return instructions.
- Package Your Items: Securely pack the items in their original packaging.
- Ship Your Return: Send the package to our returns center at:
Cheap Curtains Store Returns
141 Lavigne Road
Colchester, US 05446
6.4 Refund Process
- Timing: Refunds are processed within 5-7 business days after we receive your return.
- Method: Refunds will be issued to your original payment method.
- Shipping Costs: Original shipping fees are non-refundable. Return shipping costs are the customer’s responsibility unless the return is due to our error.
6.5 Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us immediately at [email protected] with photos of the damaged/incorrect item. We’ll arrange for a free replacement or return as needed.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Cheap Curtains Store and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Limitation of Liability
Cheap Curtains Store shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from:
- Your use or inability to use the service
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our service
- Any bugs, viruses, or similar that may be transmitted through our service
- Any errors or omissions in any content or for any loss or damage incurred as a result of content posted
9. Privacy Policy
Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes constitutes acceptance of the new terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Vermont, United States, without regard to its conflict of law provisions.
12. Contact Information
For questions about these Terms and Conditions, please contact us at:
Cheap Curtains Store
141 Lavigne Road
Colchester, US 05446
Email: [email protected]
